Returns & Refunds

We want you to love your order. If something isn't right, we're here to help.

Damaged, defective, or wrong item

If your item arrives damaged, defective, or isn't what you ordered, email us within 30 days of delivery at benditajoyasdefe@gmail.com with your order number and a photo of the item. We'll send a free replacement or give you a full refund, and you won't need to send the item back.

Changed your mind?

You can return unworn items in their original condition within 30 days of delivery. Email us first to start your return and we'll send return instructions. Return shipping costs are the customer's responsibility, and original shipping charges are non-refundable.

Lost packages

If your order hasn't arrived within 30 days of shipping, contact us and we'll send a replacement or issue a full refund.

Refunds

Once your return is received and inspected, or your claim is approved, we'll refund your original payment method within 5–10 business days. Your bank may take a few extra days to post the refund.

Bundle orders

If you return part of a bundle, your refund is based on the discounted price you paid for each item.

Questions

Email us anytime at benditajoyasdefe@gmail.com.